IBM's new Express Portfolio contributions will include radio frequency identification, or RFID, managed services for retailers, medical imaging storage for health care companies, and online backup and e-mail recovery.
Approximately 70 percent of the new product offerings are in the managed-services area because SMB customers often cannot afford to purchase the hardware and software or don't have a desire to operate it, Case noted.
Elaine Case, director of IBM's small- and midsize-business unit noted that the Express Portfolio was developed with an assured set of criteria that products and services had to be included.
Labels : Managed IT Services | NOC Services | Remote Infrastructure Management
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